Isometric view of an urban corridor with bridge and utilities, partly rendered as a point cloud

A ConnectMii / AssetMapping concept for FARO

One City.
One Problem.

FARO Becomes the Expert, Not the Salesperson.

A new problem-led virtual event series that gives FARO a consistent expert platform — without making every event dependent on finding a customer willing to present.

One event every six weeks • 8 programs • 12 months

The Challenge

The problem isn't a shortage of stories.

It's the dependency on finding someone willing to tell them.

The challenge FARO shared with us

“We'd like to run webinars much more frequently, but finding customers who can openly share their data and projects with a larger audience is difficult.”

Traditional customer-led webinars create a structural dependency.

No customer → no story → no event.

  • Approval
  • Confidentiality
  • Data restrictions
  • Speaker availability
  • Legal review
  • Preparation time
  1. Customer available
  2. Project approved
  3. Data cleared
  4. Presentation prepared
  5. Webinar

We propose removing the dependency.

A different starting point

Don't find a customer.
Find a problem.

Cities don't lack problems.

Every municipality faces recognizable decisions around aging infrastructure, incomplete records, construction risk, facilities, bridges, utilities, digital twins, emergency response and capital delivery. Those problems can become the basis of FARO's content calendar.

Traditional webinar

  • Customer
  • Project
  • FARO product
  • Results

Dependent on one customer being willing to participate.

One City. One Problem.

  • 01Problem
  • 02Expert perspectives
  • 03Decisions & tradeoffs
  • 04Workflow
  • 05Technology
  • 06Practical solution

Dependent only on finding a problem worth solving.

FARO Becomes the Expert,
Not the Salesperson.

Instead of opening with

“Here's what our technology does.”

We open with

“Here's the problem. How should we solve it?”

FARO contributes its expertise at the moment reality capture becomes relevant to the decision. Technology enters the conversation naturally — because the problem requires it.

01

Problem first

Start with an infrastructure decision the audience already recognizes.

02

Expertise second

Allow surveyors, engineers, GIS professionals, consultants and FARO specialists to work through the problem.

03

Technology in context

Show where reality capture improves knowledge, speed, accuracy, safety or decision-making.

The audience discovers the value of FARO in the process of solving the problem.

How it works

90 Minutes. One Decision.

Not three presentations stitched together. A moderated problem-solving session.

  1. 01

    The Problem

    10 minutes

    The moderator introduces the city, the asset, existing information, constraints, risk, budget, operational requirements and the decision that needs to be made.

    “What would you do?”

  2. 02

    The First Response

    15 minutes

    Each specialist explains their initial approach. No broad corporate presentations. Each expert gets one clearly defined question.

  3. 03

    The Complication

    10 minutes

    New information is revealed mid-conversation.

    • The road cannot be closed.
    • The drawings are 25 years old.
    • The building has been renovated six times.
    • Engineering needs higher accuracy than GIS.
    • The project begins in 90 days.
  4. 04

    Build the Solution

    25 minutes

    The moderator pushes the panel to resolve sequence, methodology, accuracy, cost, risk, interoperability, field time and downstream use. This is where FARO's expertise becomes especially relevant.

  5. 05

    The Audience Decides

    15 minutes

    Interactive polls and audience questions. Attendees say how they would approach the same situation.

  6. 06

    The Path Forward

    15 minutes

    If this were our city, here's what we'd do — with three practical next actions.

Customer stories don't disappear.

They become an advantage instead of a requirement.

When an appropriate FARO customer is available, we incorporate them. But we change the ask.

Instead of requiring

  • a 20-minute presentation
  • project slides
  • public data
  • formal case-study preparation
  • A 15-minute conversation

    Moderator-led interview.

  • A recorded cameo

    Pre-recorded, approved customer perspective.

  • One project lesson

    A practitioner answers one specific question.

  • Anonymous case evidence

    FARO describes the workflow without identifying the organization.

The event happens either way.

The series

One Problem Every Six Weeks.

Eight programs. Approximately 12 months. One consistent editorial platform for FARO.

A city has one construction window to rebuild a downtown corridor. Existing records are incomplete. Buildings, sidewalks, drainage, utilities, signage, ADA infrastructure and streetscape assets all need to be understood before design moves forward.

  • existing-condition capture
  • surveying
  • mobile vs terrestrial capture
  • design base
  • GIS/BIM/CAD
  • minimizing return visits

Public Works • Engineering • Survey • GIS • Capital Projects

The cadence

Why Six Weeks?

  1. Event 01

    Week 0

    Rebuilding Main Street

    6 wks
  2. Event 02

    Week 6

    The Bridge Nobody Wants to Close

    6 wks
  3. Event 03

    Week 12

    The Building With No Reliable Drawings

    6 wks
  4. Event 04

    Week 18

    The Underground Problem

    6 wks
  5. Event 05

    Week 24

    The Digital Twin That Isn't Ready

    6 wks
  6. Event 06

    Week 30

    After the Disaster

    6 wks
  7. Event 07

    Week 36

    Did We Build What We Designed?

    6 wks
  8. Event 08

    Week 42

    The City We Can't Measure

Enough time to promote properly.

Frequent enough to build audience habit.

Predictable enough to build a content engine.

Approximately eight events per year.

Better speakers

More time to recruit the right expert instead of whoever happens to be available.

Better promotion

Each program receives a genuine marketing window.

Better content

The previous event can generate content while the next one is being promoted.

Sustainable for FARO

The program remains visible throughout the year without requiring FARO personnel to prepare a webinar every month.

Who needs to be on stage?

A Much Bigger Speaker Pool.

The Problem
  • FARO Technical Expert
  • Municipal Engineer
  • Surveyor
  • GIS Professional
  • Architect
  • Infrastructure Consultant
  • BIM/VDC Specialist
  • Facility Manager
  • Public Works Professional
  • Academic / Researcher
  • Customer — when appropriate

We recruit expertise around the problem — not logos around a webinar.

The FARO role

FARO Doesn't Need to Build Another Webinar.

We build the conversation. FARO brings the expertise.

ConnectMii / AssetMapping

We handle:

  • topic development
  • scenario creation
  • speaker recruitment
  • moderator
  • speaker briefing
  • preparation calls
  • event microsite
  • registration
  • promotion
  • audience recruitment
  • production
  • polling
  • moderation
  • Q&A
  • post-event content
  • on-demand archive

FARO

FARO provides:

  • one subject-matter expert
  • approximately 45-minute preparation briefing
  • 1–2 useful technical visuals
  • relevant workflow expertise
  • optional demonstration / data example
  • optional customer introduction if one happens to fit

No customer required.

No 30-slide deck required.

No product pitch required.

Give Every Expert One Job.

Speaker brief

  • 01

    The Scenario

    What happened?

  • 02

    The Question

    What specifically are you being asked to solve?

  • 03

    Your Contribution

    What expertise do you bring?

  • 04

    One Visual

    What single image, dataset, diagram or example helps explain your answer?

  • 05

    The Complication

    What changes when the moderator introduces a new constraint?

  • 06

    Your Recommendation

    What should the city actually do next?

Speakers don't need to create presentations. They prepare to participate in a conversation.

Don't Just Ask the Experts.
Ask the Room.

Live poll

Your city discovers that the existing drawings are unreliable. What would you do first?

  1. Experts decide
  2. Audience decides
  3. Moderator compares
  • How confident are you in your existing-condition data?
  • Where does your team lose the most time?
  • How often does inaccurate field information create rework?
  • Which department owns your physical reality baseline?

More than a webinar

One Problem Creates a Content Campaign.

Before

  • Problem teaser
  • “What would you do?” LinkedIn poll
  • Speaker perspectives
  • Registration campaign
  • Problem brief

Live

  • 90-minute event
  • audience polls
  • expert discussion
  • Q&A
  • workflow examples

After

  • on-demand video
  • executive summary
  • short video clips
  • infographic
  • technical checklist
  • poll results
  • social posts
  • follow-on resources

Eight events don't create eight pieces of content. They create a year-round FARO conversation.

Who we would reach

Built Around the People Making the Decisions.

Infrastructure

  • Public Works Directors
  • City Engineers
  • Transportation Engineers
  • Capital Program Leaders

Spatial

  • GIS Directors
  • GIS Managers
  • Survey Managers
  • Surveyors
  • Geospatial Teams

Built Environment

  • Architects
  • Engineers
  • BIM/VDC Teams
  • Facilities Leaders
  • Construction Managers

Utilities

  • Water
  • Wastewater
  • Electric
  • Gas
  • Utility Coordination

Leadership

  • City Managers
  • Assistant City Managers
  • CIO / CTO
  • Asset Management Leaders

Plus consulting engineers, architecture firms, contractors and infrastructure partners.

The strategic difference

Today

  1. Find customer
  2. Negotiate participation
  3. Wait for approvals
  4. Request project information
  5. Build presentation
  6. Schedule webinar

The calendar depends on the customer.

Proposed

  1. Choose problem
  2. Recruit expertise
  3. Build scenario
  4. Promote conversation
  5. Solve problem
  6. Create content

The calendar belongs to FARO.

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FARO doesn't need eight customers.

FARO needs eight problems worth solving.

We already know what many of those problems are.

Year One

  1. 01Rebuilding Main StreetCapital Delivery
  2. 02The Bridge Nobody Wants to CloseBridges & Transportation
  3. 03The Building With No Reliable DrawingsFacilities
  4. 04The Underground ProblemUtilities
  5. 05The Digital Twin That Isn't ReadyDigital Twins
  6. 06After the DisasterEmergency Response
  7. 07Did We Build What We Designed?Construction
  8. 08The City We Can't MeasureAsset Intelligence

One every six weeks.

One recognizable problem.

One practical path forward.

Success Isn't Just Registrations.

Reach

  • Registrations
  • Target audience penetration
  • New contacts

Engagement

  • Live attendance
  • Poll participation
  • Questions asked
  • Time watched

Intent

  • Resource downloads
  • Follow-up requests
  • Relevant challenges identified

Content

  • On-demand views
  • Video engagement
  • Social interaction
  • Reusable content generated

Insight

  • Audience priorities
  • Current workflows
  • Investment intentions
  • Common barriers

Every event should produce both an audience and intelligence about that audience.

The proposition

Stop waiting for the perfect customer story.

Put FARO's expertise to work solving the problems customers already have.

One City. One Problem. gives FARO a scalable expert platform that can run throughout the year without making customer participation the gatekeeper for every event.

0

Problem-led events

0 wks

Between each episode

0

Customers required to make the model work

Customers remain welcome. They simply stop being a dependency.

Commit to the Series.

This is not a pilot. It is a year-round expert platform for FARO. The first step is a working session where we shape the problem roster, the production calendar, and the voice that will own the conversation.

Explore the Series

A concept developed for FARO by ConnectMii / AssetMapping.